I’ve been trying to convince Simon all morning to connect the door to the mains electricity but he thinks it's a bit drastic. I disagree. I’ve told him we only need to make an example out of one member of staff and the rest will sit up and take notice. You can see why I’m in charge of Personnel, can’t you?
++++
And talk about having a reputation. I’ve just received a call from Connexions - they asked for me personally, isn't that nice? Please could I send them a copy of one of the E2E client’s certificates.
I don’t have anything to do with E2E or the clients, unless I’m the only manager around and there’s a problem that is. Where the hell did they get my name from? I’m learning though – I took the details and told her I’d ask Jane to look into it for her. I’m not in a helpful mood at the moment.
++++
Well, this has brightened up my morning. I’ve just eaten my sandwich – yes, sat at the computer – I never quite got the hang of stopping for lunch, and was watching Dilys talking on the phone. She was ringing BT about our bill. Now BT are renown for being particularly useless in the Customer Service Department. When she eventually got to speak to someone she was told she needed to ring another number and no, they couldn’t transfer her. She had a few choice comments to make on that one.
I then watched as she redialled – she listened intently to the recorded voice on the end of the line; it then must have given her a list of options to choose from by pressing a number.
I’m sorry, but I’ll have to admit this had me in tears. She had obviously chosen which number to press but instead of pressing the keypad of her telephone she was furiously pressing the computer keyboard instead – and getting more and more verbally aggressive as each second passed. The recording on the phone obviously just repeats itself if you don’t actually choose an option. I’ve never heard her swear that much before.
She didn’t cotton on until she looked over to find me doubled up and crying.
++++
And last, but far from least – the leprechaun is ready to post chapter two of her story; which hopefully I’ll do tonight. I did for a few minutes feel a tiny bit guilty that I wasn’t adding anything myself and then decided that the energy would be better spent eating a piece of cake instead.
++++
Well, this has brightened up my morning. I’ve just eaten my sandwich – yes, sat at the computer – I never quite got the hang of stopping for lunch, and was watching Dilys talking on the phone. She was ringing BT about our bill. Now BT are renown for being particularly useless in the Customer Service Department. When she eventually got to speak to someone she was told she needed to ring another number and no, they couldn’t transfer her. She had a few choice comments to make on that one.
I then watched as she redialled – she listened intently to the recorded voice on the end of the line; it then must have given her a list of options to choose from by pressing a number.
I’m sorry, but I’ll have to admit this had me in tears. She had obviously chosen which number to press but instead of pressing the keypad of her telephone she was furiously pressing the computer keyboard instead – and getting more and more verbally aggressive as each second passed. The recording on the phone obviously just repeats itself if you don’t actually choose an option. I’ve never heard her swear that much before.
She didn’t cotton on until she looked over to find me doubled up and crying.
++++
And last, but far from least – the leprechaun is ready to post chapter two of her story; which hopefully I’ll do tonight. I did for a few minutes feel a tiny bit guilty that I wasn’t adding anything myself and then decided that the energy would be better spent eating a piece of cake instead.
5 comments:
What? You only felt a tiny bit guilty for not having written anything? Nothing else for feeling guilty about today then? eh? Nothing springs to mind? Well?
*taps foot*
Pooks
Oh Gods. Does anyone want a bad-temper, bossy, irate Leprechaun? No cost, absolutely free of charge.
OK, OK, OK, I’m joking. You’re wonderful – I won’t hear a word said against you, (well not if you’re within hearing distance at any rate). Did you want a piece of cake? It's Lemon Drizzle.
Oh now you're giving me away are you? Like something that's been .. let's see ignored, unwaved at, left out in the rain, unwanted.
And no amount of lemon cake is going to make the slightest bit of difference. Oh okay then seeing as I haven't had lunch. Oh nice cake! You were still wrong and still not forgiven. An accident my granny's aunt!
her that used to be Pooks
It was an accident, honestly it was. You think I go looking for trouble? It just follows me; I turn around and there it is.
Did I tell you I had a poorly knee? Look, I’m limping. You have to feel sorry for me now btw, and then you forgive me. You do not under any circumstance give me more earache. Very dangerous that – well for me at least.
If people just knew what you'd done there would be no contest here you know. It would be 'you did WHAT?' 'How could you woman' *shaking of heads* *Hugs and pets for Pooks*
But I'm going to take the moral high ground here and put you out of your misery. Seeing as you have a sore knee and everything. If there was any justice in this mad house it would be a sore something else.
Pooks
Post a Comment